Customer Care

Homeowner Guides

Now that you're part of the eQ family, read and download our helpful guides, manuals and checklists below.

SINGLES & TOWNS

single and towns Frontpage

DOWNLOAD PDF

THE SPENCER

river-terraces-31

COMING SOON

Seasonal Checklist

DOWNLOAD PDF

eQ UNIVERSITY

From selecting your features and finishes with our Design Team to understanding the construction process and what sets us apart from other builders, you'll find it all here in this series of brief videos. We also explain how the community plan comes together and what happens before you move in.

Virtuo

At eQ Homes we want to make the experience easier, and that's why we've partnered with Virtuo to offer you one convenient place to find everything you need.

Customer Care Team

FPO

Customer Care Manager

Francesca Jacobs

Email fjacobs@eghomes.ca

Tel 613-762-5023

FPO

Sr. Customer Care Team Lead

Jessica Coyne

Email jcoyne@eghomes.ca

Tel 343-998-9375

Ray Egan

Quality Assurance Specialist

Ray Egan

Email regan@eghomes.ca

Tel 343-999-8165

Kerri Beaulieu

Administrator

Kerri Beaulieu

Email kbeaulieu@eqhomes.ca

Tel 343-998-9234

Sara Nelson

Warranty Advisor

Sara Nelson

Email snelson@eqhomes.ca

Tel 613-219-2982

Betty Casey-Large

Administrator

Betty Casey-Large

Email bcaseylarge@eqhomes.ca

Tel 613-698-2591

Sara Nelson

Warranty Advisor

Sara Nelson

Email snelson@eqhomes.ca

Tel 613-219-2982

Shannon Tuttle

Administrator

Shannon Tuttle

Email stuttle@eqhomes.ca

Tel 343-997-4895

Jaret Demaries

Sr. Warranty Advisor

Jaret Demaries

Email jdemaries@eqhomes.ca

Tel 343-961-9271

Shawna Crawford

Administrator

Shawna Crawford

Email scrawford@eqhomes.ca

Tel 343-996-9304

Angela McArthur

Administrator

Angela McArthur

Email amcarthur@eqhomes.ca

Tel 343-999-5116

Zory Lagimodiere

Warranty Advisor

Zory Lagimodiere

Email zlagimodiere@eqhomes.ca

Tel 343-999-7644

James Connah-Haymond

Administrator

James Connah-Haymond

Email jconnah-haymond@eghomes.ca

Tel 343-996-5966

Melissa Beatty

Warranty Advisor

Melissa Beatty

Email mbeatty@eqhomes.ca

Tel 343-961-2107

Stella Bettencourt

Administrator Phase 1, 2 & 4

Stella Bettencourt

Email sbettencourt@eqhomes.ca

Tel 613-614-7511

Betty Casey-Large

Administrator Phase 3 (Pre-occupancy)

Betty Casey-Large

Email bcaseylarge@eqhomes.ca

Tel 613-698-2591

Shawna Crawford

Administrator Phase 3 (Warranty)

Shawna Crawford

Email scrawford@eqhomes.ca

Tel 343-996-9304

Chris Medeiros

Warranty Advisor Phase 1, 2 & 4

Chris Medeiros

Email cmedeiros@eqhomes.ca

Tel 343-961-7595

Kerri Beaulieu

Administrator

Kerri Beaulieu

Email kbeaulieu@eqhomes.ca

Tel 343-998-9234

Sara Nelson

Warranty Advisor Phase 3 & City Towns

Sara Nelson

Email snelson@eqhomes.ca

Tel 613-219-2982