Your Warranties
Building your home is more than a job. It’s a responsibility.
eQ Homes ensures that every new home meets or exceeds the structural requirements and health and safety standards of the Ontario Building Code. Each new home in Ontario is protected by the builder's warranty and backed by the Tarion Warranty Corporation.
Homes are covered by the builder and manufacturer's warranty for material and workmanship defects for up to one year, and for two years for delivery and distribution systems within the home, as well as water penetration of the building's exterior walls and foundation.
Note: It is important for each homeowner to be aware of and understand their rights and responsibilities under the Warranty Act.
At eQ Homes, Enduring Quality means we’re dedicated to doing the right thing. We put quality into every detail of your new home, and build smart communities designed to enrich lives today and endure far into the future. Our Legacy. Your Future, occasionally minor issues may arise that require adjustments, which our Customer Care staff will promptly address for you.
Ontario Warranty Information
In Ontario, all homes delivered by eQ Homes are protected through Tarion.
Warranty Coverage
1st Year Warranty Coverage
eQ Homes warrants your home against defects in workmanship and material for a period of one year starting on your Closing Day/Occupancy Date. You will have three formal opportunities to request Warranty Service in your first year of occupancy:
2nd Year Warranty Coverage
The following items are warranted against defects in workmanship and material for a period of two years starting on your Closing Day:
• Plumbing system
• Heating system
• Electrical delivery and distribution systems
• Water penetration of "leaks" from the exterior
• Major structural defects
• Exterior cladding
If you experience a problem with any of the above noted items during your first two years of occupancy, please report it to us immediately, as these generally constitute as "emergency" repair.
3 to 7 Years Warranty Service
Your home is protected against Major Structural Defects (MSDs) for a period of seven years from your Closing Day/Occupancy Date.
A Major Structural Defect is defined by the Ontario New Home Warranties Plan Act as: "Any defect in materials or work that results in the failure of a load-bearing part of the home structure, or any defect in materials or work that significantly and adversely affects the use of the building as a home."